Delivery & Returns
Delivery Information
Currently we only deliver to the UK from the UK, If you live outside the UK please contact MBRboutique@hotmail.com before you place an order.
Once an order has been placed and payment has been received,
we aim to dispatch within 1-2 working days with a tracking and signed for number .
UK Standard Delivery
£5.00 for parcels up to 1Kg
£ for parcels above Kg
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UK complimentary free delivery service available on orders from and above £
we reserve the right to withdraw our offer of complimentary free delivery at any time , and standard delivery will apply.
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Courier delivery company's we use unfortunately we are unable to
guarantee 100% delivery times outside our control and responsibility these times are estimated only.
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Returns - Refund & Exchange Policy
At MBR Boutique , we want to give our customers the most enjoyable shopping experience possible. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies, which detail the way we operate our business. If you can’t find the information you’re looking for please get in touch by emailing our customer care team on MBRboutique@hotmail.com who can help resolve your query .
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At MBR Boutique we hope your pleased with your purchase/ order we take every care to quality check our products before they are dispatched ,if you do need to return your purchase you can do this within 7 days you receive physical possession of your order.
It is at MBR Boutique discretion to allow orders to be returned after the 7 days period has expired.
Its important to check your purchase/order upon receiving it.
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Please take care when trying on all clothing , Sorry we are unable to except returns with make -up , fake tan ,body lotions, creams amongst other products as well as any signs misuse along with not following washing care labels.
All returns must be in there original packaging with all labels / tags attached and resalable condition.
For natural beauty products sorry we are unable to except returns.
Please notify MBR Boutique if your order needs to be returned. Before you post your order back in order for us to process the return.
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We offer exchanges and refunds also if there is a manufacturing fault these will be fully refunded ,we may require photographic evidence of the fault in order to process a full refund.
Please Note :- Unfortunately we are unable to offer free returns nor do we refund on the delivery costs.
As you are responsible for your return we recommend you choose a tracking and signed for postage at the cost to yourself.
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Please retain your proof of postage, Once we have received your parcel we will email you with a confirmation of the return .
You will then receive a second email updating you it is being processed accordingly.
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